At Petfest, your privacy is of the utmost importance to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in compliance with The Privacy Act 1988 (Privacy Act) of Australia. By engaging with our website and services, you agree to the terms outlined below.
1. Collection of Personal Information
Petfest may collect personal information such as your name, address, email, and phone number when you register, make a purchase, or interact with our website. This information is essential for providing you with a personalized and efficient shopping experience.
2. Use of Personal Information
Your personal information is used to process orders, manage your account, and communicate with you about our products and services. We may also use your information for marketing purposes, offering you promotions, discounts, and information about new products that align with your interests.
3. Disclosure of Personal Information
Petfest values your trust and does not disclose your personal information to third parties for marketing purposes. However, we may share your information with our trusted service providers who assist us in delivering a seamless shopping experience, such as payment processors and delivery services.
4. Security of Personal Information
We take extensive measures to ensure the security of your personal information. Our website uses industry-standard encryption to protect data transmission, and we employ secure storage systems to safeguard your information from unauthorized access.
5. Cookies and Tracking Technologies
Petfest utilizes cookies and similar technologies to enhance your online experience. These tools help us understand your preferences and improve our services. You have the option to disable cookies, but please note that this may impact the functionality of our website.
6. Access and Control
You have the right to access and update your personal information. If you wish to make changes or have any concerns about the accuracy of your details, please contact our Customer Support at customer.support@petfest.com.au.
7. Opting Out
Petfest respects your choices. If you no longer wish to receive marketing communications from us, you can opt-out by clicking the unsubscribe link in our emails or contacting Customer Support.
8. Children's Privacy
Our services are not directed at children under the age of 13. We do not knowingly collect or store personal information from individuals under this age. If you believe we have inadvertently collected information from a child, please contact us, and we will promptly take appropriate measures.
9. Changes to the Privacy Policy
Petfest reserves the right to modify this Privacy Policy to reflect changes in our business practices or legal requirements. We will notify you of any significant changes through our website or other communication channels.
By choosing Petfest, you entrust us with your personal information, and we are committed to safeguarding it. If you have any questions or concerns regarding our Privacy Policy, please reach out to our friendly Customer Support team at customer.support@petfest.com.au. Thank you for being a part of the Petfest community.
